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We appreciate your interest in our company and our products and services, and we want you to feel secure when visiting our website with regard to the protection of your personal data.
Your data protection is our concern.
We take the protection of your personal data very seriously. Compliance with data protection law is a matter of course for us.
We want you to know when we collect and process which data and how we use it. We have taken technical and organizational measures to ensure that data protection regulations are observed both by us and by external service providers.
Our website address is: https://zone14.ai
zone14 GmbH
1200 Wien
Meldemannstraße 18 | Austria
Tel: +43 699 19531651
E-mail: hello@zone14.ai
Personal data is information about your identity. This includes, for example, details such as your name, address, telephone number, or email address.
It is generally not necessary for you to disclose personal data in order to use our website.
In certain cases, however, we need your name and address as well as other details so that we can provide the requested services. Where this is necessary, we will inform you accordingly. This applies, for example, to the sending of information material or to answering individual questions.
Furthermore, we only collect, process, and use data that you voluntarily provide to us or that is automatically provided to us through your use of our website (e.g., cookies, browser information).
If you make use of services, only those data will be collected, processed, and used that we need to provide the services.
Any further data we request from you is voluntary information.
The collection, processing, and use of personal data is carried out exclusively for the purpose of providing the requested service or support and for safeguarding our own legitimate business interests.
When visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor's IP address and user agent string (used to identify the browser) to help detect spam.
An anonymized string (also called a hash) may be created from your email address and provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be publicly visible in the context of your comment.
If you are a registered user and upload photos to this website, you should avoid uploading photos with EXIF GPS location data. Visitors to this website could download photos stored on this website and extract their location information.
a) What exactly are cookies?
Cookies are small pieces of information that are stored on your computer, tablet, or mobile phone when you visit websites and are generally used to make websites more effective. Some cookies (session cookies) are automatically deleted when you close your browser, while others (persistent cookies or tracking codes) are stored on your device until a specific expiration date or until your browser's cache is cleared, enabling us to identify you as a repeat visitor to our websites. Most Internet browsers automatically accept cookies. However, you can change your browser settings by simply clicking on them if you do not wish to do so. For more information about cookies, please visit aboutcookies ↗.
You can decide whether web analytics cookies may be stored in your browser to enable the website operator to collect and analyze various statistical data. You can change your consent to the use of this cookie at any time in the corresponding cookie category under “Cookie settings.”
b) What do we use cookies for?
We use cookies to:
We do not use cookies to track your Internet activities outside of the websites we operate.
We use the following types of cookies to better assess how our customers use our online services and to improve our services. For example, we can identify when a process is too complex and users therefore abandon the ongoing process. With this knowledge, the process steps can be simplified and made more customer-oriented.
When you write a comment on our website, this may constitute consent to store your name, email address, and website in cookies. This is a convenience feature so that you do not have to re-enter all this information when you write another comment. These cookies are stored for one year.
If you have an account and log in to this website, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up some cookies to save your login information and display options. Login cookies expire after two days and display options cookies expire after one year. If you select “Stay logged in” when logging in, your login will be maintained for two weeks. When you log out of your account, the login cookies will be deleted.
When you edit or publish an article, an additional cookie is stored in your browser. This cookie does not contain any personal data and only refers to the post ID of the article you have just edited. The cookie expires after one day.
You can change your cookie settings at any time by clicking on the button above. This will allow you to revisit the cookie consent banner and change your settings or withdraw your consent immediately.
In addition, different browsers offer different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to support documents for managing and deleting cookies in the most popular web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to the official support documents for your browser.
Articles on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking services, and record your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to that website.
We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation, and unauthorized access.
We reserve the right to change our privacy policy if necessary due to new technologies. Please ensure that you have the latest version. If fundamental changes are made to this privacy policy, we will announce them on our website.
Please contact us at any time if you would like to find out what personal data we store about you or if you would like to have it corrected or deleted. Furthermore, you have the right to restrict processing (Art. 18 GDPR), the right to object to processing (Art. 21 GDPR), and the right to data portability (Art. 20 GDPR). In these cases, please contact our data protection officer directly. Their contact information can be found below under “Data Protection Officer.”
If you have an account on this website or have written comments, you can request an export of your personal data from us, including all data you have provided to us. In addition, you can request the deletion of all personal data we have stored about you. This does not include data that we are required to retain for administrative, legal, or security reasons.
Visitor comments may be checked by an automated spam detection service.
We will only collect, process, and use the personal data you provide online for the purposes communicated to you. Your personal data will not be disclosed to third parties without your consent.
In order to maintain customer relationships, it may also be necessary for us or a service provider commissioned by us to collect, process, and use personal data in order to inform you about product offers that are useful for your business activities or to conduct online surveys in order to better meet the tasks and requirements of our customers.
The collection, processing, and use of personal data, as well as its transfer to state institutions and authorities entitled to receive such information, will only take place within the framework of the relevant laws or if we are obliged to do so by a court decision.
When you contact us by email, we process the data you send us. We use this data to provide you with the requested information or to perform the services you have requested, e.g., to provide support and advice on our product portfolio.
Last update: July 2025